Grievance Policy

We at Futuratech Platform Pvt. Ltd. continuously strive to give our users the best possible service and experience. We aim to provide a hassle free and quick turnaround timeline to resolve the user queries/complaints.

Details of our Designated Grievance Officer

Grievance Officer: Mr. Pankaj Sharma

Email ID: tech@futuratechnologies.in

Address: 1001, 10th Floor, First Avenue Building, Goregaon-Mulund Link Road, Malad(W), Mumbai 400064, Maharashtra, India.

Contact Details: 9892472836

One can raise a legal query/complaint by contacting us on the above-mentioned contact numbers or by emailing us at tech@futuratechnologies.in.

Acknowledgement

Upon receipt of the complaint the same shall be acknowledged within a period of 24 hours.

Resolution timeline

Futuratech team will resolve the query/complaint within 15 days from the date of receipt of complaint to bring an unmatched viewing experience to our esteemed customers.